Washer Leak - Help!

It started with a small leak. The pan under my washer will fill up, although not overflow, and I noticed that the brown dirt from the washer was also there. A friend came and investigated and we found where the water was coming out.

After unsuccessfully testing several screws to see if something would fit, he suggested we take a photo of it and I go to a home improvement store to see what they suggest. That trip turned out uneventful and it was instead suggested I go to an appliance parts store - Marcone's in particular.

I arrived at Marcone's and was instantly greeted by Mark. He looked at my photo and said the leak was coming from the water pump. The cost for the pump was $50. I asked about how much it would cost for a plumber to fix it and he said he wasn't sure. He suggested, though, that since the washer was pretty old, it may be better just to invest the money in a new washer. He made several suggestions also of where to buy the washer.

While talking to him, I also spotted a cool product in the store that tests your dryer to tell you if it has the potential for a fire. I picked it up and told him I also wanted to buy that product while I was there. He suggested I not even waste my time or my money.

Although it was just a short and quick visit, I appreciated Mark's expertise and knowledge. Some salesmen want to sell you everything in the store, but Mark truly was focused on just giving me quality service. Thanks Mark!