
The ice storm was not pretty. Although the trees were nice to look at, the salt on the road completely tore up my car.
I'm one of those people that hates to wash my car. I call it a "present" for my car whenever I give in a decide to wash it. This time it was definitely needed.
The temperature was under 32 degrees so I was unsure if they would be open. Surely enough, there was a sign on the garage door of the facility that said they wash as long as it is over 15 degrees. Good stuff.
I pull up slowly to the machine to put my credit card in. I feel a shadow walk up to the car. The owner of the facility asks if he can help me so I don't have to get out and stand on the ice. He takes my card, swipes it through the machine and hands it back to me. I was impressed by his kindness - especially when I looked down and saw that he had on no gloves. I asked, "where are your gloves?" He told me that he couldn't swipe the cards with gloves, so it was a sacrifice he had to make.
As I sat in my SUV and watched the suds clean my ride, I thought about the dedication this man had. It's a self run car wash so he really didn't have a reason for needing to be there. But he chose to. He chose to greet customers and make sure their experience was enjoyable - even if it was just a car wash! That's the type of service that makes you want to return! He didn't do it because he had to, he did it because he cared!
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