It was time for my Acura to get an oil change. It was a last minute thought and I wanted to try to find somewhere that I could get in within 24 hours. I purchased my car at Sam Swope Honda World and remembered that they had a 30-minute speedy service Oil Change. I checked online and saw that they opened at 7:00am. I tried calling to see if I needed an appointment but could never get someone to answer the line. I contacted a great salesperson there, Lamond Chandler, and he said to go on up there, they are open.
When I arrived, I was checked in by Danielle. Most people in the car business are men, but Danielle held her ground. She asked me questions about my car, looked up the previous services that had been done and made sure that she didn't suggest any extra services that I didn't need. She wrote down the approximate time that my car would be complete and I headed inside.
Five minutes before the estimated time, Danielle came out and told me my car was ready. She apologized for quoting me a little low on one of the services (she quoted me the Honda instead of Acura price) and I told her it was no big deal. She was very cordial and polite the entire time I was there. Even though it was pouring down rain outside, she made it sunny inside. Thanks Danielle for being a wonderfully caring person!
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